Bruch & Bruch GbR
Terms & Conditions
Liability for Content
We make every effort to keep the information on our Web site current, but accept no liability whatsoever for the content provided. Pursuant to §7 par. 1 of TMG (German Tele-Media Act), the law limits our responsibility as a service provider to our own content on these Web pages.
According to §§8 to 10 of TMG, we are not obligated to monitor third party information provided or stored on our Web site. However, we shall promptly remove any content upon becoming aware that it violates the law. Our liability in such an instance shall commence at the time we become aware of the respective violation.
Liability for Links
Our site contains links to third-party Web sites. We have no influence whatsoever on the information on these Web sites and accept no guaranty for its correctness. The content of such third-party sites is the responsibility of the respective owners/providers.
At the time third-party Web sites were linked to ours, we found NO GROUNDS WHATSOEVER of any likely contravention of the law. We shall promptly delete a link upon becoming aware that it violates the law.
Making A Purchase
Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Customers are able to create a customer account having order information, address data and other user information like e-mail address stored on a Pappdorf server. All information entered during order process will be stored on this server. While using such an account customers do not have to re-enter all address data etc. while ordering a 2nd time. All order information of your former shopping tour is available, too.
Access your account with login and referring password.
Your account and all saved data can be deleted on your request. Please e-mail to firstname.lastname@example.org.
If you wish to specify a specific delivery date for your purchase you can advise us at the checkout stage using the "further notes" box. You can also request that the goods be delivered to an address other than the invoice/billing address.
Where orders are received at a weekend, they will be processed on the next working day ie Monday with the exception of a bank holiday (Germany).
We regret we are unable to dispatch goods until paid for unless credit terms have been agreed.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept the following methods of payment
Debit Entry via Skrill (former Moneybookers)
The debit entry service is powered by Skrill (former Moneybookers). All transaction will be encrypted with new 256-Bit technology.
We offer 2% discount on orders paid in advance. All bank information (IBAN, SWIFT etc.) will sent to you separately via e-mail with any order.
PayPal offers a 2-click online accounting service for persons having a PayPal account. PayPal users transfer money without any additional cost than your Pappdorf purchase. For further details please visit Paypal.com.
Visa, MasterCard, Diners Club, American Express
Credit cards accepted via Skrill (former Moneybookers). All transfers will be executed with 256-bit encryption level. Skrill is certified and verified by VeriSign.
If you are registered customer, new customer or guest, Pappdorf offers the billing option for all customers. We reserve the right requesting cash down payments for all orders larger than 100€.
You have 10 days transferring money to the Pappdorf account. All bank information (IBAN, SWIFT etc.) will sent to you separately via e-mail with any order.
For deficit in payment we transfer all necessary information (like name, address, e-mail, telephone, dates and order details) to our partner in cashing services.
If your item is not in stock, we will place it on back order for you. You will always be contacted with the option to cancel your order if you would rather not wait. We reserve the right to substitute out of stock items with those of a suitable equivalent of equal or higher value.
All prices are subject to VAT at the standard German rate of 19%.
All orders for delivery outside Germany will be charged at 19% tax. For others business companies or government organizations the intra-EU Community supply of goods also allows billing with 0% tax.
Goods sold on this website are supplied in good faith. If however you order the wrong item, are not completely satisfied with the items you receive or simply want to return your goods, you must arrange for them to be returned to us, and providing they are received by us in good condition (ie they have been handled with reasonable care), we will refund the cost of the goods in full less the carriage costs incurred by us. If any goods are faulty or damaged when you receive them, we will arrange for them to be replaced or refunded but you must notify us within 14 days of receiving delivery otherwise no claim will be entertained. Delivery charges for damaged or faulty goods or errors made by us will be fully refunded and/or not charged. Telephone customer services on ++49 (0)351 321 4447 or e-mail to email@example.com. Your statutory rights remain unaffected.
If you need to reach us, please email us using the adress
, alternatively, you can call on ++49 (0)351 321 4447 or fax us on ++49 (0)351 321 4476 or write to us at
Bruch & Bruch GbR
Tax ID: DE265295016
Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the Internet, because it is impossible to safeguard completely against unauthorized access by third parties. Nevertheless, we shall safeguard your data, subject to this limitation. In particular, personal information will be transmitted via the Internet only if it does not infringe upon third-party rights, unless the respective party has given its prior consent in view of such security risks. Accordingly, as the Web site provider, we shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part.
Pappdorf does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
- Take and fulfill customer orders
- Administer and enhance the site and service
- Only disclose information to third-parties for goods delivery purposes
Pappdorf does not send random marketing emails to personal email addresses (spam) but do routinely send the following types of email:
- Order confirmations & order status notifications
- Forgotten login names & passwords
- Ongoing newsletter to existing customers who wish to receive them
Pappdorf offers internet pages with plug-ins of social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
Internet pages with such plug-ins automatically connects to Facebook servers and transfers information to it such like your surfing history. If you have a Facebook account this information is automatically linked with your account information as soon as you click the "like it" button. You avoid this assignment of data by logging you out of your Facebook account. Further information about data usage by Facebook and possibilities keeping your privacy can be found on the referring Facebook internet pages.
As the Web site provider, we reserve the express right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.
All the products in our shop are available on a 3-5 days service within Germany and 8-14 days delivery service within the EU.
Please note that most of our cardboard houses are packed in very large boxes. That´s why prices for packaging and dispatch may vary extremely depending on the size of your product ordered. Exact prices are shown during order process.
A dispatch notification is emailed to you as soon as your item ships. This contains a tracking link which will allow you to see the status of your consignment at any time as it proceeds through the courier system. In the event that your consignment does not arrive by the time that you expect it, please do get in touch with us and we will be happy to track it for you and advise.
Our Contact details:
Bruch & Bruch GbR
Goods sold on this website are supplied in good faith. If however you order the wrong item, are not completely satisfied with the items you receive or simply want to return your goods, you must arrange for them to be returned to us, and providing they are received by us in good condition (i.e. they have been handled with reasonable care), we will refund the cost of the goods in full less the carriage costs incurred by us. If any goods are faulty or damaged when you receive them, we will arrange for them to be replaced or refunded but you must notify us within 14 days of receiving delivery otherwise no claim will be entertained. Delivery charges for damaged or faulty goods or errors made by us will be fully refunded and/or not charged. Telephone customer services on ++49 351 321 44 47. Your statutory rights remain unaffected.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
Address for Returns:
Bruch & Bruch GbR
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
The content and works provided on these Web pages are governed by the copyright laws of Germany. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator.
Cardboard Toys Safety
Our products conform to the 88/378/EEC safety directive and have been designed and manufactured to the following specifications:
BS EN 71 - 1:1998 - Safety of toys - Physical & Mechanical properties
BS EN 71 - 2:1994 - Safety of toys - Flammability
Since small piece of all cardboard products can be torn up also by small children our products are not suited therefore for children under 3 years.
Bruch & Bruch GbR